An occasional look at reviews given to restaurants owned by Papa John’s, Texas Roadhouse, and Yum.
The location:7973 W. Irio Bronson Memorial Drive in Kissimmee, Fla. The headline: “Loud, cramped, and overcooked steak.” Number of stars: two out of five. The customer: TripAdvisor user Nmmickeymom of Santa Fe yesterday.
The review: This dinner was one of the loudest meals I have experienced in a long time. I understand the atmosphere is intended to be festive, but this was over the top. The music for their little dance routine was blasting so loudly, everyone simply stopped talking. We were seven seated at a booth for six with a chair on the end — which is simply not enough room for an adult to eat comfortably. This appears to be their regular practice, as there were multiple tables seated this way. Our server tried her best, but it is very difficult to place food and fill drinks when you cannot reach half of your guests. Probably the most disappointing was the number of our meals that were not cooked properly. One would hope that a steakhouse would understand how to prepare a proper steak.
The review: We arrived at the 6:30 p.m. on a Friday night and were lucky enough to get seated immediately (six of us)! Our waiter, Max, was prompt, quick and accurate. We never had to ask for a drink refill, he left us alone to enjoy our meal but made sure we were alright several times. Chefs were spot on. Everything was cooked perfectly. Manager must have been doing an excellent job as well, keeping everything running smooth on such a busy night. This place was hitting on all cylinders! My whole family made comments on how everything flowed well and tasted great. This should be a great place to train new employees on how the restaurant should be run. Great job to everyone there. I complimented the manager and I will call corporate to let them know how well everything went.
The review: Although we don’t eat a lot of fast food at home, we do love the occasional KFC! Not in the US!!! The burger my husband had was half the size of a “zinger” which he would normally have. The popcorn chicken was better than home because the coating was more akin to the classic KFC chicken coating. Boys had the mash and gravy, and said the gravy was better than home, but disappointed you couldn’t buy this on its own. Wedges were good. Menu seemed limited; advertised some really hot chicken on the outside windows, but this didn’t seem available in the shop. Of all the Orlando residents/workers we came across the server here was definitely the most miserable. Chicken was over greasy.
Illustration, inset: That’s Anton Ego, the merciless restaurant critic in Pixar’s delightful 2007 “Ratatouille.” Here’s the trailer:
Latest headlines, focused on big employers; updated at 4:37 p.m.
PAPA JOHN’S: Ball State University deflected concerns over accepting a $3.3 million donation from Papa John’s founder John Schnatter and the Charles Koch Foundation, to promote free enterprise, saying it wouldn’t subvert academic freedom (Star-Press). The March donation is only the latest from the two men.
GE: In Appliance Park, new owner Haier is getting a facility that’s completely rebuilt itself from years of outsourcing and offshoring,” said John Shook, CEO of the nonprofit Lean Enterprise Institute, which advised long-time GE owner in trimming management and tweaking production. “GE Appliances is a lean producer with an engaged leadership that has done an excellent job involving the union workforce to build in quality on the front lines (Benzinga). China-based Haier completed the $5.6 billion deal a week ago today; Appliance Park has about 6,000 employees making refrigerators and other home appliances.
HUMANA and planned acquirer Aetna face increased opposition to the $37 billion deal — as do merger partners Anthem and Cigna — from a new coalition of consumer and medical groups worried about the consolidations, which would shrink the healthcare insurance market to three major insurers from five (CT Mirror). Aetna officials have said recently the deal is still on track to close in this year’s second half. About Humana.
FORD: Unfortunately misnamed Edsel Ford II leaves tomorrow for Le Mans to watch the new Ford GT return to the legendary race against Ferraris, Porches and Aston Martins, starting Sunday. Ford, 67, a great-grandson of the company’s founder, visited the track with his father, Henry Ford II, in 1966 when he was a teen to witness the Ford GT40 place 1-2-3. “Fifty years have gone by fast,” he said. “Seems like yesterday I was there with Dad” (Detroit Free Press). The GT racing is based on the all-new $400,000 supercar unveiled in January. Le Mans history. Edsel Ford is a consultant to the company and member of its board of directors. At this year’s annual meeting, he faced the most resistance from shareholders re-electing directors, apparently over the $650,000 Ford paid him as a consultant. About Ford in Louisville.
Watch video of the 1966 race, and the new car:
KFC: Job recruiters want to talk to you if you have a “friendly attitude and positive demeanor” at an open house on Thursday (CraigsList). Elsewhere in Maryland, firefighters responded to a mulch fire early Saturday afternoon that spread to the exterior of a KFC; no injuries were reported. Why was there mulch so close? The news report is silent on that important question (Carroll County Times). More about KFC corporate parent Yum.