An occasional look at reviews given to restaurants owned by Papa John’s, Texas Roadhouse, and Yum.
The location:6217 International Drive, Orlando, Fla. The headline: “Lunch after wetnwild.” Number of stars: two out of five. The customer: TripAdvisor user loubiehigh of the U.K.’s Preston.
The review: Although we don’t eat a lot of fast food at home, we do love the occasional KFC! Not in the US!!! The burger my husband had was half the size of a “zinger” which he would normally have. The popcorn chicken was better than home because the coating was more akin to the classic KFC chicken coating. Boys had the mash and gravy, and said the gravy was better than home, but disappointed you couldn’t buy this on its own. Wedges were good. Menu seemed limited; advertised some really hot chicken on the outside windows, but this didn’t seem available in the shop. Of all the Orlando residents/workers we came across the server here was definitely the most miserable. Chicken was over greasy.
Illustration, inset: That’s Anton Ego, the merciless restaurant critic in Pixar’s delightful 2007 “Ratatouille.” Here’s the trailer:
Latest headlines, focused on big employers; updated at 4:37 p.m.
Ford’s new GT faces Ferraris and other top rivals at famous French race again. Thousands have applied to buy one of the $400,000 supercars.
PAPA JOHN’S: Ball State University deflected concerns over accepting a $3.3 million donation from Papa John’s founder John Schnatter and the Charles Koch Foundation, to promote free enterprise, saying it wouldn’t subvert academic freedom (Star-Press). The March donation is only the latest from the two men.
GE: In Appliance Park, new owner Haier is getting a facility that’s completely rebuilt itself from years of outsourcing and offshoring,” said John Shook, CEO of the nonprofit Lean Enterprise Institute, which advised long-time GE owner in trimming management and tweaking production. “GE Appliances is a lean producer with an engaged leadership that has done an excellent job involving the union workforce to build in quality on the front lines (Benzinga). China-based Haier completed the $5.6 billion deal a week ago today; Appliance Park has about 6,000 employees making refrigerators and other home appliances.
HUMANA and planned acquirer Aetna face increased opposition to the $37 billion deal — as do merger partners Anthem and Cigna — from a new coalition of consumer and medical groups worried about the consolidations, which would shrink the healthcare insurance market to three major insurers from five (CT Mirror). Aetna officials have said recently the deal is still on track to close in this year’s second half. About Humana.
Ford
FORD: Unfortunately misnamed Edsel Ford II leaves tomorrow for Le Mans to watch the new Ford GT return to the legendary race against Ferraris, Porches and Aston Martins, starting Sunday. Ford, 67, a great-grandson of the company’s founder, visited the track with his father, Henry Ford II, in 1966 when he was a teen to witness the Ford GT40 place 1-2-3. “Fifty years have gone by fast,” he said. “Seems like yesterday I was there with Dad” (Detroit Free Press). The GT racing is based on the all-new $400,000 supercar unveiled in January. Le Mans history. Edsel Ford is a consultant to the company and member of its board of directors. At this year’s annual meeting, he faced the most resistance from shareholders re-electing directors, apparently over the $650,000 Ford paid him as a consultant. About Ford in Louisville.
Watch video of the 1966 race, and the new car:
KFC: Job recruiters want to talk to you if you have a “friendly attitude and positive demeanor” at an open house on Thursday (CraigsList). Elsewhere in Maryland, firefighters responded to a mulch fire early Saturday afternoon that spread to the exterior of a KFC; no injuries were reported. Why was there mulch so close? The news report is silent on that important question (Carroll County Times). More about KFC corporate parent Yum.
In top culture news, Broadway’s Hamilton won 11 Tonys last night, including best musical — just shy of the record of 12 won by The Producers. Tickets are impossible to get, as we discovered when we found one for a whopping $7,075 in a travel story last month.
Aetna’s headquarters building in Hartford, where it was founded in 1853.
A news summary, focused on big employers; updated 2:29 p.m.
HUMANA: Connecticut insurance regulators can’t require Aetna to maintain its headquarters in the state should the Hartford insurer’s $37 billion purchase of Humana go through as planned (Journal Enquirer). Last month, Aetna CEO Mark Bertolini refused to rule out the possibility Aetna might abandon its historic Hartford corporate home, saying only that the deal’s terms required the company establish a presence in Kentucky. “The rest of all of our real estate is under review,” he told the annual shareholders meeting. Aetna has 6,000 employees in Connecticut. The merger, expected to close this year if it passes regulatory review, would double its workforce to 110,000; Humana has about 12,500 in Louisville. In San Antonio, meanwhile, Humana plans to hire 140 seasonal and permanent telephone salespeople, adding to the 1,050 already working there (Express-News).
AMAZON is reportedly launching a full-fledged music streaming subscription service for $9.99 a month, placing it in a head-on collision with established rivals Apple and Spotify and their 30-million song catalogs. Amazon already offers a limited music stream for its $99-a-year Prime shipping members. A full service would continue its drive to be a one-stop retailer for all goods (Reuters).
BROWN-FORMAN: Teenage binge drinking has sunk to the lowest level since a prominent survey began in 1991, newly released results show — positive news for an alcoholic beverages industry where Brown-Forman is a major player. The survey, conducted every two years by the Centers for Disease Control, analyzed more than 150,000 U.S. secondary students; it’s one of three sponsored by the Department of Health and Human Services (Spirits Business). The Youth Risk Behavior Surveillance System survey also covers smoking, fighting, technology use while driving, and other risky behavior (CDC).
GE Appliances launched its FirstBuild micro-factory at the University of Louisville two years ago so engineers could prototype ideas with state-of-the-art machinery and a community of helpers; an explainer (The Atlantic). GE sold the residential “white goods” business and 6,000-employee Appliance Park to Haier last week for $5.6 billion; the 20-employee FirstBuild was included.
Mulally
FORD: Retired CEO Alan Mulally, credited with saving the Dearborn, Mich., automaker, will be inducted into the Automotive Hall of Fame next month. Mulally, a Boeing executive before Ford, mortgaged everything — including the iconic Blue Oval logo — for a complete product portfolio overhaul to avoid a government bailout as bankruptcy loomed. General Motors and Chrysler went through bankruptcy. Mulally, 70, retired in 2014 and was succeeded as CEO by Mark Fields. Other hall of fame inductees will include auto safety advocate Ralph Nader, 82 (Detroit News). About Ford in Louisville.
PIZZA HUT: In Corpus Christi, Texas, three men stole a money bag from a Pizza Hut employee yesterday morning in a crime police say may be connected to others like it (KRIS).
What birds look like.
TEXAS ROADHOUSE: A pet yellow-naped Amazon bird named Emmett has been safely returned to his New Hampshire family after he was stolen Thursday night from their car in a Texas Roadhouse parking lot in Dewitt — and the finder turned down the $10,000 reward the family had offered (WSYR).
In other news, the Louisville Metro Council passed a critical ordinance granting Google Fiber a franchise for public right-of-way access to start installing hyper-fast Internet and data delivery service; Thursday’s passage had been expected (Business First). The service would provide speeds up to 100 times faster than conventional broadband, a huge economic recruiting tool that would elevate Louisville to the top ranks of high-tech cities.
Google Fiber’s website says the service is already in Atlanta, Kansas City, Nashville and Utah’s Provo — blue push pins on the following map. Louisville and other potential cities are identified with gray dots, and upcoming cities with purple:
A news summary, focused on big employers; updated 4:51 p.m.
BROWN-FORMAN: Amid recent speculation the company is considering selling Finlandia, CEO Paul Varga threw tepid support behind the vodka brand during the fiscal fourth-quarter conference call with Wall Street analysts yesterday; he was responding to an analyst’s question about Finlandia’s being a “drag” on growth.
“Finlandia has been very important to particularly Jack Daniel’s development in Eastern Europe over the last decade,” Varga said, according to Seeking Alpha’s transcript. “It’s just a very difficult time for the vodka segments in those Eastern European countries right now, and we’ve seen this before with categories where they go through some rough times. . . . Right now, we continue to work Finlandia” (Seeking Alpha).
Creed
PIZZA HUT: Yum CEO Greg Creed, conceding in especially frank language that Domino’s has greater U.S. revenue momentum, says improving ordering technology is critical. “We have to get our technology in shape in order to be as easy to order, pay, and track [as possible],” he told an investor conference Wednesday, “and I think as we build the brand and we get that in shape, we’ll actually build more units and that will give us greater physical access.” Pizza Hut has 8,100 U.S. locations, including its Express format vs. more than 5,200 for Domino’s (The Street).
Technology is key to luring millenials and other young customers. Domino’s newest technology shows the challenge. The company’s biggest franchiser in Australia yesterday said it will start using satellites next week to follow customers as they approach stores to pick up already-placed orders, allowing the company to wait until the last moment to start cooking so orders stay fresh. The fast-food surveillance measure, which starts Monday, comes a decade after Domino’s started letting customers track their own orders. The newest service works with customers who place orders with their GPS-equipped smartphones, and opt in to be tracked. They can specify whether they’re coming on foot, on bike, or by car (Bloomberg). Other recent Domino’s innovations include the capabilities to order food via emoji, smartwatch, or a “zero-click” mobile app (Eater).
Schnatter
PAPA JOHN’S CEO John Schnatter promised neighbors in tony Anchorage he would limit his personal helicopter use to six or fewer times a week, and only between 8 a.m. and 9 p.m.; they had complained about the noise it created (Insider Louisville).
In other news, U.S. stocks accelerated their decline an hour before markets closed, as Wall Street looked ahead to a Federal Reserve meeting, and the U.K.’s so-called Brexit vote due later this month. The Dow Jones Industrial Average and other major indices were all down about 1% (Google Finance).
Oscar-winner and Louisville native Jennifer Lawrence will portray Elizabeth Holmes, the 32-year-old disgraced founder of the controversial blood-testing startup Theranos; the new film is still in development. Lawrence, 25, played an entrepreneur last year in Joy, about the inventor of a kitchen mop (Hollywood Reporter). Louisville filmmaker Matthew Fulks has sued singer Beyoncé, claiming a trailer for the Grammy winner’s new Lemonade movie copied elements of his 2014 short film Palinoia (Spin and Vulture).
The late prize-fighter and Louisville native personally picked out his Cave Hill Cemetery gravesite a decade ago, challenged only by deciding which plot would be best at the 300-acre burial grounds in the Highlands.
Ali in 1967.
Ali will have a modest marker after his burial tomorrow, following Muslim tradition and his wish to remain humble despite his outsized life — in sharp contrast to the more ornate cemetery art on many of the other 130,000 occupied plots there. Family spokesman Bob Gunnell and Cave Hill would not say exactly where the grave will be, according to the Associated Press. But it’s certain to become a pilgrimage site for worldwide fans of the humanitarian, raising the cemetery’s already high profile — and security concerns as well. Ali will join a who’s-who of governors, business leaders and other Kentucky residents there. The most-visited grave is that of KFC founder Harland Sanders.
Ali died last Friday in Phoenix, where he lived most of the year. He was 74 and had been battling Parkinson’s disease for decades.
Cave Hill traces its history to 1846, when the mayor and city council set out to develop what soon became a “garden” cemetery, which by then was a concept gaining popularity in major U.S. cities. It’s unclear what measures will be taken to keep Ali’s grave undisturbed. Entering the cemetery isn’t easy, however; it’s surrounded by a high brick wall topped in places with razor wire, and the entry gates at Broadway and Baxter and on Grinstead Drive are monitored by security cameras and a guard. (See a map of Cave Hill.)
Securing Ali’s body has already been an issue; gossip site TMZ reported that officers with the Metro Police Department and the Jefferson County Sheriff were stationed outside the A.D. Porter and Sons Funeral Home, which is coordinating some of this week’s events.
Bodynap target.
At other cemeteries, guarding burial sites of celebrities has been a problem. Someone stole Charlie Chaplin’s body from his Switzerland grave and held it for ransom, the Associated Press says. Elvis Presley was first buried at Forest Hill Cemetery in Memphis in 1977, but his family moved him to his Graceland estate after three men were accused of plotting to steal it. Authorities foiled a plan to steal Abraham Lincoln’s body at Illinois’ Oak Ridge Cemetery and hold it for ransom in 1876, nine years after he died. Ultimately, his coffin was moved 17 times, mostly due to numerous reconstructions of his tomb and fears for the safety of his remains.
A news summary, focused on big employers; updated 5:30 p.m.
Taco revamped menu this year to include breakfast.
TACO BELL ranked No. 2 among fast-casual Mexican restaurants in the annual Harris Poll restaurant brand survey, published today, right behind Moe’s Southwest Grill. Last year, the Yum unit tied for No. 3. Meanwhile, Chipotle — hit hard this year by stubborn health scares at some restaurants — got knocked down to No. 5; it had topped the list the past three years (Harris). Moe’s is owned by the same company that operates shopping mall mainstays Auntie Anne’s and Cinnabon. (USA Today).
In horrific allegations in Houston, three teenagers say Taco Bell employees stabbed one of them, then burnt the other two with hot grease — accusations the company disputes (CW 33and Houston Chronicle). And in Wisconsin, a 25-year-old Village of Waterford man is facing the possibility of more than three years in prison after allegedly passing out in the drive-thru of a Waukesha Taco Bell last week and physically refusing arrest (Journal Times).
McShane
BROWN-FORMAN said Michael McShane, a senior vice president overseeing the Australia, New Zealand, and Southeast Asia regions, is retiring Oct. 31. The spirits and wine giant didn’t disclose details about replacing him. McShane’s 17-year career started in 1999 as finance director for Brown-Forman Beverages based in Sydney after serving in a variety of roles for Swift & Moore, then distributor for Brown-Forman in Australia (press release). Also, a transcript is now available for the company’s fourth-quarter earnings conference call yesterday (Seeking Alpha).
YUM has set Oct. 31 as the date it plans to formally split itself into two publicly traded companies when it cleaves the mammoth China division away under pressure from activist investor Corvex Management. CEO Greg Creed said yesterday his team would begin a road show in early October to pitch the split to prospective investors (The Street). Yum shares closed at $83.73, down less than 1%.
Lynch
HUMANA: Aetna president Karen Lynch told analysts at a Goldman Sachs health care conference the Hartford insurer is giving the Justice Department “a lot of information” in response to a second request, amid the agency’s review of the planned $37 billion acquisition of Humana. But she didn’t detail the nature of the agency’s additional request. Lynch said the deal still remains on track to close later this year (Hartford Courant).
TEXAS ROADHOUSE shares closed at $46.54, up 15 cents, after hitting an intraday high of $46.81. It was the second consecutive day shares closed at an all-time high. The casual steak house chain’s stock has soared 27% in the past year vs. a slim 1% gain in the S&P 500 index (Google Finance). Since opening in 1993, the company has grown to more than 460 locations in 49 states and five international locations in the Middle East (company fact sheet).
GE will pay eligible workers a “closing payment” of $800 following the $5.6 billion sale of the company’s home appliances business to China’s Haier. Also, those who lose jobs within the first year after the sale will get preferential placement at other GE locations. The sale closed Monday, ending a 61-year chapter in Louisville’s economic history. The IUE-CWA union and Haier have agreed to honor terms of the current contract with about 6,000 Appliance Park workers while a new one is being negotiated (WDRB). Monday’s sale also included GE’s 1,200-employee refrigerator factory in Decatur, Ala. (Decatur Daily News). Haier and other Chinese multinationals setting up factories in the U.S. are attracted to America’s stable social, political, and legal environments. Haier completed its $5.6 billion acquisition of GE Appliances on Monday, part of a wave of such investments totaling more than $15 billion last year (Rutgers University).
UPS: Prosecutors in Las Vegas have dropped charges against a paraplegic man accused May 21 of robbing a UPS driver of a cellphone and scanner, and then running from the scene, conceding his disabilities would have made that impossible. But the prosecutor’s move didn’t come until after Antwine Hunter spent two weeks in jail (Review-Journal).
Callaway
In other news, in a move with big implications for The Courier Journal, the top editor at USA Today, David Callaway, is leaving to become CEO of financial news site The Street, effective July 1; the paper has started a search for his replacement (USA Today).
The review: Although we don’t eat a lot of fast food at home, we do love the occasional KFC! Not in the US!!! The burger my husband had was half the size of a “zinger” which he would normally have. The popcorn chicken was better than home because the coating was more akin to the classic KFC chicken coating. Boys had the mash and gravy, and said the gravy was better than home, but disappointed you couldn’t buy this on its own. Wedges were good. Menu seemed limited; advertised some really hot chicken on the outside windows, but this didn’t seem available in the shop. Of all the Orlando residents/workers we came across the server here was definitely the most miserable. Chicken was over greasy.
AMAZON is reportedly launching a full-fledged music streaming subscription service for $9.99 a month, placing it in a head-on collision with established rivals Apple and Spotify and their 30-million song catalogs. Amazon already offers a limited music stream for its $99-a-year Prime shipping members. A full service would continue its drive to be a one-stop retailer for all goods (
BROWN-FORMAN: Amid recent speculation the company is 
GE will pay eligible workers a “closing payment” of $800 following the $5.6 billion sale of the company’s home appliances business to China’s Haier. Also, those who lose jobs within the first year after the sale will get preferential placement at other GE locations. The sale closed Monday, ending a 61-year chapter in Louisville’s economic history. The IUE-CWA union and Haier have agreed to honor terms of the current contract with about 6,000 Appliance Park workers while a new one is being negotiated (
Boulevard 