Tag: Papa John’s

Texas Roadhouse stock dives 6% on downgrades; Amazon gets U.K.’s OK to test drones, possibly bringing service there before U.S.; and KFC food porn gets a video star

A news summary focused on 10 big employers; updated 4:39 p.m.

TEXAS ROADHOUSE shares tumbled $2.87 a share, or 5.9%, to close at $46.11 after Jefferies and two other investments firms downgraded the stock. They traded as low as $45.45 during the session; more than three million shares changed hands, five times average volume. The steakhouse chain’s shares have been on a tear since February; even with today’s decline, they’re up 22% from a year ago vs. a much smaller 4.3% in the S&P 500 index.

AMAZON‘s plans to deliver packages by small, unmanned drones took another step forward when the British government gave the retailer permission to start trials over rural and urban areas — a move that could bring the service to the U.K. ahead of the U.S. The U.K. Civil Aviation Authority’s permission means Amazon can explore three key innovations for delivering packages weighing up to 5 lbs.: beyond line-of-sight operations; testing sensor performance to make sure drones can identify and avoid obstacles, and flights where one person operates multiple highly-automated drones. “This announcement,” said Paul Misener, Amazon’s vice president of global innovation policy and communications, “strengthens our partnership with the U.K. and brings Amazon closer to our goal of using drones to safely deliver parcels in 30 minutes to customers in the UK and elsewhere around the world” (press release). Funny video, top, shows how Prime Air could work.

The move puts pressure on the U.S. Federal Aviation Administration, which recently rebuffed requests by Amazon, Google and other drone makers to advance their plans. The tech giants and other manufacturers have aggressively lobbied the FAA to authorize the devices to significantly reduce costs to transport goods by UPS and FedEx, freight and trucks (New York Times). That has big implications for Louisville, where UPS employs more than 22,000 workers at its Louisville International Airport hub, making the shipper the city’s single-biggest private employer. Amazon itself employs 6,000 at two Louisville area distribution centers. More news about the U.K. plan.

Also yesterday, Amazon launched its Prime membership service in one of the world’s biggest markets: India (TechCrunch).

Pepper robot
Pepper in action.

PIZZA HUT: In the U.K.’s Ashford, the newly refurbished Pizza Hut has reopened with a contemporary new cocktail bar and full drinks menu, as part of a nationwide drive to freshen all the chain’s stores with a more modern look. The remodeling cost about $1 million, and all workers have been trained in cocktail making (Kent and Sussex Courier). The Japanese company that’s leasing robots to Pizza Huts across Asia is expanding the program to sell insurance in Japan. The robots, dubbed Pepper, greet customers and take orders; they’re leased for $836 a month in a service managed by iPhone manufacturer Foxconn (Daily Mail).

But in the U.S., don’t worry: Pizza Hut is still hiring humans. In San Diego, shift manager applicants are asked: “Do you have a friendly, outgoing, and positive can-do attitude? Do you have what it takes to WOW a customer every time?” (Craigslist).

GE: Louisville Metro Police arrested a 43-year-old Louisville man who they said was caught by a General Electric employee trying to sell more than $7,000 worth of stolen appliances online. Terrance Qualls is accused of advertising a refrigerator valued at $2,799 for $700 on an online classifieds website, according to an arrest citation released today. A GE employee noticed the item and asked about buying it (Courier-Journal).

PAPA JOHN’S yesterday presented a $41,000 check to WHAS’s Crusade for Children. The Louisville-based pizza giant raised the money in a promotion where customers got a 20% discount while 20% of the order was donated to the charity benefiting special-needs children (WHAS). Meanwhile, in New York’s Queens borough, Papa John’s says it’s hiring delivery drivers in help-wanted ads saying they’ll earn $600 or more a week working a “safe area” (Craigslist).

Brian Niccol
Niccol

TACO BELL CEO Brian Niccol has joined the 11-member board of directors of Harley Davidson (press release). Last year, directors of the motorcycle manufacturer got paid $235,000 to $290,000, depending on committee assignments, according to the 2016 shareholder’s proxy report. They also received a clothing allowance of $1,500 to buy Harley-Davidson brand apparel and accessories, plus an unspecified product discount available to all U.S. employees.

Harley Davidson ball capWhat could Niccol buy with his $1,500 allowance? Boulevard went shopping at Harley Davidson’s online store, and came up with this wish list:

Niccol’s appointment nudges him a little higher in The Boulevard 400™ powerbroker roster.

UPS: In Beaumont, Texas, Anna Gabrielle Van Hook, a 26-year-old woman hurt in a fatal crash last month, is now seeking $1 million from the shipper in a lawsuit accusing a UPS driver of traveling at an unreasonable speed on June 17, causing a chain-reaction crash involving multiple drivers. The accident started when a UPS truck hit a Mercedes from behind, and the driver of that car struck Van Hook’s car. A 45-year-old passenger in the Mercedes was killed (Enterprise).

KFC: In Swaziland’s Manzini, police are investigating allegations that a KFC restaurant manager locked two employees in a walk-in freezer for more than 20 minutes last week, before they were rescued by a co-worker who heard them banging on the door. The employees say it all began when their boss asked them to go into the freezer to retrieve some supplies (Swazi Observer).

And if that wasn’t strange enough, there’s this: In the U.K.’s Yorkshire, a 25-year-old woman who goes by just one name — Lydia — is cashing in on an Internet food porn craze called muk-bang, where thousands of people Continue reading “Texas Roadhouse stock dives 6% on downgrades; Amazon gets U.K.’s OK to test drones, possibly bringing service there before U.S.; and KFC food porn gets a video star”

KFC to double outlets in Germany; Jack Daniel’s is going down under; Papa John’s quiere gerentes que harlan Inglis; Taco Bell wants 😀 applicants; and a UPS wedding in Fla.

A news summary focused on 10 big employers; updated 1 p.m.

KFC plans to more than double its presence in Germany over the next five years, to 300 restaurants from 140, according to Insa Klasing, head of the chicken giant’s German subsidiary. Where most locations were major city drive-ins, “today we are also on the market with smaller restaurants,” Klasing said. But even with 300 sites, KFC will still be overshadowed by the nation’s biggest fast-food chain: McDonald’s (Europe Online). And the addition of 160 restaurants would increase total KFCs by just over a 1% vs. the current 15,000 worldwide (KFC corporate website).

KFC bucket of chickenIn India, KFC is re-emphasizing chicken at its approximately 300 restaurants, two years after a push to sell more vegetarian burgers. In the last six months, the Yum division has rolled out three campaigns for its new chicken items, including the Chizza fried chicken slathered with cheese. During the same period, it didn’t start any new ads for vegetarian meals. KFC won’t stop selling vegetarian meals or launch vegetarian options, which still account for 30% of its India menu. But it won’t invest significantly on it either, KFC India marketing chief Lluis Ruiz Ribot said in an interview: “While chicken has always been a large part of our menu, 2016 is the year that we have refocused on our core,” he said (Quartz).

Jack Daniel's bottleBROWN-FORMAN: In Australia, Jack Daniel’s assistant Master Distiller Chris Fletcher will host a series of master classes and tastings in Sydney, Brisbane, and Perth, as part of the Brown-Forman brand’s 150th anniversary celebrations (Au Review). BF executives toured Ontario’s Collingwood, where it distills Collingwood Canadian Whiskey, and saw first-hand the impact of a $100,000 company donation to the YMCA and a community hospital. “We work from the corporate office and a lot of the things that we do, we only get to see on paper,” said BF civil engagement manager Karen Krinock. “We knew what the ask was, but to see both the YMCA and Collingwood General and Marine Hospital was really meaningful” (Enterprise Bulletin). Louisville-based BF employs 1,300 in the city, and another 3,300 worldwide.

HUMANA: The Justice Department’s lawsuit to block the $37 billion Humana-Aetna merger on antitrust grounds seeks, ironically, to prevent what Obamacare aimed to achieve: government-directed oligopolies, according to The Wall Street Journal editorial board. “The new regulations and mandates since the law passed in 2010 are designed to encourage consolidation,” the paper’s lead editorial says. “But now the trust busters are fretting that these giants will have less incentive to innovate to reduce costs and improve quality, and patients will have fewer choices” (WSJ). Humana employs 12,500 in its Louisville hometown, and a total 50,000 across the country.

Concord mapPAPA JOHN’S: In the San Francisco Bay area, prospective managers who can communicate with customers in English are especially welcome, although bilingual skills are a plus, too, according to a new Craigslist helped-wanted ad for Papa John’s in Concord, Pleasant Hill and Martinez (Craigslist). In surrounding Contra Costa County, 24.4% of the population is Hispanic vs. 23.5% for the San Francisco Bay area; 37.6% for California, and 17.6% for the nation as a whole (Census).

TACO BELL: Language skills aren’t the hiring issue at Detroit area Taco Bells, but something much more basic: Applicants “must be able to come to work on time, show up for scheduled shifts, and be productive when at work.” Also: be happy (Craigslist). Meanwhile, on Craigslist’s Missed Connections section for the Seattle area, a man is looking for a woman Continue reading “KFC to double outlets in Germany; Jack Daniel’s is going down under; Papa John’s quiere gerentes que harlan Inglis; Taco Bell wants 😀 applicants; and a UPS wedding in Fla.”

Texas Roadhouse rage: As chains race to douse social media wildfire, chain fires waitress for ‘kill Mexicans’ Tweet

A news summary focused on 10 big employers; updated 12:02 p.m.

TEXAS ROADHOUSE fired a waitress in Greeley, Colo., this week after she tweeted a threat to kill Mexicans, in a flash of roadhouse rage because a customer didn’t tip her. Texas Roadhouse spokesman Travis Doster told ABC 7 News: “Our managing partner was actually mowing his lawn when he was alerted. He immediately rushed to the restaurant, met with the employee who posted this disgusting Tweet, and she was terminated.”

Former waitress Megan Olson, who goes by the name Megatron on Twitter, wrote: “If we had a real life purge I would kill as many Mexicans as I could in one night. #learnhowtotipyoufuckingtwats.” ABC 7 showed an edited photo of the Tweet; photo, top.

Olson later apologized on Facebook: “I wrote hurtful, inconsiderate, insensitive and careless words and I understand the amount of people I have offended by that. There are no excuses for what I have done. . . . I want you all to know that I do not actually feel this way.” Her Twitter account is now password-protected. (ABC 7 News)

A Facebook user reported Olson’s Tweet on the Louisville-based restaurant chain’s Facebook page Thursday, and the company responded immediately, illustrating once more how quickly companies try to extinguish bad news before it goes viral on social media.

The Texas Roadhouse case was the fourth time in less than a month where Louisville fast-food chains were attacked for employees’ discriminatory behavior. There was last Saturday’s much-discussed Taco Bell employee in Phenix City, Ala., who refused to serve two uniformed sheriff’s deputies (story, below), and two Papa John’s restaurants where employees used racial slurs on order slips, in Denver last week, and in Louisville at the end of June.

Meachem and Moore
Meachem and Moore

TACO BELL: In Alabama, dozens of residents gathered Continue reading “Texas Roadhouse rage: As chains race to douse social media wildfire, chain fires waitress for ‘kill Mexicans’ Tweet”

Restaurant regulations 101: Risk factors companies face in the course of their business

Publicly traded companies disclose an array of risks to their businesses in annual reports filed with the Securities and Exchange Commission. Lawsuits and other legal proceedings are a big one, because they can spur huge monetary awards to plaintiffs.

Here are relevant passages from the “Risk Factors” section of the annual 10-K reports for three restaurant chain giants that are occasionally drawn into crime news stories; links are to the reports themselves. Continue reading “Restaurant regulations 101: Risk factors companies face in the course of their business”

BF starts distribution system in Spain; GE Appliances owner Haier dragged into GOP China politics; and Tenn. man arrested over 20 lbs. of marijuana allegedly shipped via UPS

A news summary focused on 10 big employers; updated 4:55 p.m.

BROWN-FORMAN announced this morning that it’s launching its own distribution network in Spain, Europe’s third-largest whiskey market and the world’s ninth-biggest overall. The Louisville spirits giant will add about 40 employees in the expansion. The current distributor is Importaciones y Exportaciones Varma S.A. under a contract that will end June 30, 2017. “Establishing our own distribution organization in Spain will support the development of the Jack Daniel’s trademark as well as our broader portfolio in this dynamic market where premium spirits are growing,” said Thomas Hinrichs, president of Brown-Forman’s Europe and Asia markets.

Spain will join Australia, Brazil, Canada, China, the Czech Republic, France, Germany, Hong Kong, Mexico, Poland, South Korea, Thailand, Turkey, and the U.K. as markets where Brown-Forman owns or directly manages its own distribution. (press release). The company employs 1,300 workers in Louisville and another 3,300 across the U.S. and around the globe.

Trump and Pence
Trump and Pence

GE: Haier Group has been drawn into the bitterly contested Republican race for the White House, less than two months after the Chinese company completed its $5.6 billion purchase of GE Appliances. The conservative Federalist website says Indiana Gov. Mike Pence’s past support of Haier’s research and development center in Evansville, Ind., is an example of the politician’s helping China “steal” U.S. jobs. Although Donald Trump has run on a campaign attacking U.S.-China trade, the website implies his selection of  Pence as running mate casts doubt on the GOP nominees’ anti-China bonafides (Federalist). In the past, the site has sparked stories in more mainstream media, including Politico and The Daily Beast.

Haier Pence
Indiana Gov. Mike Pence, second from right, and Haier Group President Liang Haishan, far right, at the Evansville ribbon-cutting.

A year ago, Pence joined Haier executives at a ribbon-cutting ceremony for the Evansville center. The pro-trade America China Society of Indiana quoted Pence saying at the time: “When I met with Haier executives in China this spring, I was invigorated by the company’s plans to accelerate technology development in Indiana. In addition to our strong workforce and pro-growth business climate, Indiana has quickly become a center for innovation, making the Hoosier State the natural choice for this facility as Haier continues to increase its presence in the United States” (America China Society). GE Appliances employs 6,000 workers at Appliance Park in Louisville’s south end.

UPS: In Spring City, Tenn., a man was arrested and charged with drug trafficking after Rhea County Sheriff’s deputies caught him with 20 lbs. of marijuana he allegedly received via UPS from California. Sheriff’s investigator Charlie Jenkins said the man, George Robert Luttenberger Jr., told him he’d been getting pot from California since 2012 (Herald-News). In Brooklyn, a federal judge allowed the Equal Employment Opportunity Commission to proceed with a lawsuit accusing UPS of discriminating against male workers and job applicants who wore beards or long hair for religious reasons (Reuters).

PAPA JOHN’S fired a Denver employee who used a racial slur on a customer’s order slip and apologized to the teenager who placed the pizza order. “This action is inexcusable and doesn’t reflect our company values,” company spokesman Peter Collins told the Denver Post.

This was the second instance in less than a month where a Papa John’s employee was fired over an apparently racist order slip circulated on Twitter; the first one involved an Asian-American customer’s order at a Louisville restaurant near the end of June.

The Denver area restaurant is owned by Peyton Manning, the retired Denver Broncos quarterback who’s promoted Papa John’s in TV commercials. The teenager’s mother saw the order ticket and asked a community activist named Brother Jeff Fard for help (Denver Post). Yesterday, Fard sent a Tweet that included a possibly NSFW photo of the racial slur: Continue reading “BF starts distribution system in Spain; GE Appliances owner Haier dragged into GOP China politics; and Tenn. man arrested over 20 lbs. of marijuana allegedly shipped via UPS”

Humana, Aetna reportedly still talking with DOJ to overcome deal opposition; Papa John’s sued over IT exec it poached from Panera Bread

A news summary focused on 10 big employers; updated 5:59 p.m.

HUMANA and Aetna remained in discussions with the Department of Justice today, trying to convince antitrust regulators their $37 billion merger will be good for seniors in the Medicare Advantage market, CNBC is now reporting.

Humana logoBut the two insurance giants are prepared to fight in court if their deal is blocked, a move DOJ antitrust regulators could take within just days, according to the business news cable channel, which is citing people familiar with the discussions who spoke on condition of anonymity because of the sensitive nature of the negotiations. “The insurers have offered up divestitures and secured buyers,” according to CNBC, “with contracts ready to be signed, for assets in local markets where their coverage overlaps, according to one source. But so far, the DOJ has not been convinced by the offer” (CNBC).

Aetna logoReflecting renewed investor optimism, Humana shares climbed 3% today, closing at $158.41 a share, up $4.77; shares had fallen 10% yesterday on initial reports the DOJ was moving to block the deal. Aetna’s stock rose 1.2%, to $116.49 (Google Finance).

To secure shareholder approval of the deal, Humana’s proxy solicitor, D.F. King & Co., made more than 40,000 phone calls to individual investors last fall (Wall Street Journal).

PAPA JOHN’S: Panera Bread Co. has filed a lawsuit claiming a former technology executive who left to work for Papa John’s took trade secrets with him. The suit filed yesterday in U.S. District Court in St. Louis against Papa John’s and the executive, Michael Nettles, says he worked four years as a vice president in Panera’s IT department, with access to highly sensitive trade secrets, and that his move to Papa John’s violates a confidentiality and non-compete agreement. Nettles joined Papa John’s on Monday. Panera is based in suburban St. Louis (Post-Dispatch).