Tag: Amazon

Texas Roadhouse stock dives 6% on downgrades; Amazon gets U.K.’s OK to test drones, possibly bringing service there before U.S.; and KFC food porn gets a video star

A news summary focused on 10 big employers; updated 4:39 p.m.

TEXAS ROADHOUSE shares tumbled $2.87 a share, or 5.9%, to close at $46.11 after Jefferies and two other investments firms downgraded the stock. They traded as low as $45.45 during the session; more than three million shares changed hands, five times average volume. The steakhouse chain’s shares have been on a tear since February; even with today’s decline, they’re up 22% from a year ago vs. a much smaller 4.3% in the S&P 500 index.

AMAZON‘s plans to deliver packages by small, unmanned drones took another step forward when the British government gave the retailer permission to start trials over rural and urban areas — a move that could bring the service to the U.K. ahead of the U.S. The U.K. Civil Aviation Authority’s permission means Amazon can explore three key innovations for delivering packages weighing up to 5 lbs.: beyond line-of-sight operations; testing sensor performance to make sure drones can identify and avoid obstacles, and flights where one person operates multiple highly-automated drones. “This announcement,” said Paul Misener, Amazon’s vice president of global innovation policy and communications, “strengthens our partnership with the U.K. and brings Amazon closer to our goal of using drones to safely deliver parcels in 30 minutes to customers in the UK and elsewhere around the world” (press release). Funny video, top, shows how Prime Air could work.

The move puts pressure on the U.S. Federal Aviation Administration, which recently rebuffed requests by Amazon, Google and other drone makers to advance their plans. The tech giants and other manufacturers have aggressively lobbied the FAA to authorize the devices to significantly reduce costs to transport goods by UPS and FedEx, freight and trucks (New York Times). That has big implications for Louisville, where UPS employs more than 22,000 workers at its Louisville International Airport hub, making the shipper the city’s single-biggest private employer. Amazon itself employs 6,000 at two Louisville area distribution centers. More news about the U.K. plan.

Also yesterday, Amazon launched its Prime membership service in one of the world’s biggest markets: India (TechCrunch).

Pepper robot
Pepper in action.

PIZZA HUT: In the U.K.’s Ashford, the newly refurbished Pizza Hut has reopened with a contemporary new cocktail bar and full drinks menu, as part of a nationwide drive to freshen all the chain’s stores with a more modern look. The remodeling cost about $1 million, and all workers have been trained in cocktail making (Kent and Sussex Courier). The Japanese company that’s leasing robots to Pizza Huts across Asia is expanding the program to sell insurance in Japan. The robots, dubbed Pepper, greet customers and take orders; they’re leased for $836 a month in a service managed by iPhone manufacturer Foxconn (Daily Mail).

But in the U.S., don’t worry: Pizza Hut is still hiring humans. In San Diego, shift manager applicants are asked: “Do you have a friendly, outgoing, and positive can-do attitude? Do you have what it takes to WOW a customer every time?” (Craigslist).

GE: Louisville Metro Police arrested a 43-year-old Louisville man who they said was caught by a General Electric employee trying to sell more than $7,000 worth of stolen appliances online. Terrance Qualls is accused of advertising a refrigerator valued at $2,799 for $700 on an online classifieds website, according to an arrest citation released today. A GE employee noticed the item and asked about buying it (Courier-Journal).

PAPA JOHN’S yesterday presented a $41,000 check to WHAS’s Crusade for Children. The Louisville-based pizza giant raised the money in a promotion where customers got a 20% discount while 20% of the order was donated to the charity benefiting special-needs children (WHAS). Meanwhile, in New York’s Queens borough, Papa John’s says it’s hiring delivery drivers in help-wanted ads saying they’ll earn $600 or more a week working a “safe area” (Craigslist).

Brian Niccol
Niccol

TACO BELL CEO Brian Niccol has joined the 11-member board of directors of Harley Davidson (press release). Last year, directors of the motorcycle manufacturer got paid $235,000 to $290,000, depending on committee assignments, according to the 2016 shareholder’s proxy report. They also received a clothing allowance of $1,500 to buy Harley-Davidson brand apparel and accessories, plus an unspecified product discount available to all U.S. employees.

Harley Davidson ball capWhat could Niccol buy with his $1,500 allowance? Boulevard went shopping at Harley Davidson’s online store, and came up with this wish list:

Niccol’s appointment nudges him a little higher in The Boulevard 400™ powerbroker roster.

UPS: In Beaumont, Texas, Anna Gabrielle Van Hook, a 26-year-old woman hurt in a fatal crash last month, is now seeking $1 million from the shipper in a lawsuit accusing a UPS driver of traveling at an unreasonable speed on June 17, causing a chain-reaction crash involving multiple drivers. The accident started when a UPS truck hit a Mercedes from behind, and the driver of that car struck Van Hook’s car. A 45-year-old passenger in the Mercedes was killed (Enterprise).

KFC: In Swaziland’s Manzini, police are investigating allegations that a KFC restaurant manager locked two employees in a walk-in freezer for more than 20 minutes last week, before they were rescued by a co-worker who heard them banging on the door. The employees say it all began when their boss asked them to go into the freezer to retrieve some supplies (Swazi Observer).

And if that wasn’t strange enough, there’s this: In the U.K.’s Yorkshire, a 25-year-old woman who goes by just one name — Lydia — is cashing in on an Internet food porn craze called muk-bang, where thousands of people Continue reading “Texas Roadhouse stock dives 6% on downgrades; Amazon gets U.K.’s OK to test drones, possibly bringing service there before U.S.; and KFC food porn gets a video star”

Texas Roadhouse rage: As chains race to douse social media wildfire, chain fires waitress for ‘kill Mexicans’ Tweet

A news summary focused on 10 big employers; updated 12:02 p.m.

TEXAS ROADHOUSE fired a waitress in Greeley, Colo., this week after she tweeted a threat to kill Mexicans, in a flash of roadhouse rage because a customer didn’t tip her. Texas Roadhouse spokesman Travis Doster told ABC 7 News: “Our managing partner was actually mowing his lawn when he was alerted. He immediately rushed to the restaurant, met with the employee who posted this disgusting Tweet, and she was terminated.”

Former waitress Megan Olson, who goes by the name Megatron on Twitter, wrote: “If we had a real life purge I would kill as many Mexicans as I could in one night. #learnhowtotipyoufuckingtwats.” ABC 7 showed an edited photo of the Tweet; photo, top.

Olson later apologized on Facebook: “I wrote hurtful, inconsiderate, insensitive and careless words and I understand the amount of people I have offended by that. There are no excuses for what I have done. . . . I want you all to know that I do not actually feel this way.” Her Twitter account is now password-protected. (ABC 7 News)

A Facebook user reported Olson’s Tweet on the Louisville-based restaurant chain’s Facebook page Thursday, and the company responded immediately, illustrating once more how quickly companies try to extinguish bad news before it goes viral on social media.

The Texas Roadhouse case was the fourth time in less than a month where Louisville fast-food chains were attacked for employees’ discriminatory behavior. There was last Saturday’s much-discussed Taco Bell employee in Phenix City, Ala., who refused to serve two uniformed sheriff’s deputies (story, below), and two Papa John’s restaurants where employees used racial slurs on order slips, in Denver last week, and in Louisville at the end of June.

Meachem and Moore
Meachem and Moore

TACO BELL: In Alabama, dozens of residents gathered Continue reading “Texas Roadhouse rage: As chains race to douse social media wildfire, chain fires waitress for ‘kill Mexicans’ Tweet”

Lexington judge won’t budge on $5.3M bias award against UPS; Humana’s got slim chance beating anti-trusters; BF nabs top disability award; and Chinese nationalists expand protests beyond KFC

A news summary focused on 10 big employers; updated 4:37 p.m.

UPS: This morning in Lexington, Ky., a Fayette Circuit judge denied a motion to overturn a jury’s April verdict and $5.3 million in damages to eight black men who claimed a hostile work environment at a UPS facility in the city. Judge Ernesto Scorscone also rejected UPS attorney Neal Shah’s motion for a new trial. Shah didn’t have any comment after the hearing (Herald-Leader).

HUMANA and Aetna have only a slight chance to reverse the Justice Department’s decision yesterday to block their $37 billion merger, analysts and investors told Reuters, even as the two insurance giants promise to fight tooth and nail to win. “My initial impression from the complaint . . . is that the Justice Department and the states are on much safer ground” in their argument against an Aetna-Humana, said Beau Buffier, co-head of the antitrust group at Shearman & Sterling in New York (Reuters). Meanwhile, New Hampshire and Florida — with an especially big population of seniors — joined the Justice Department suit filed yesterday to block its $37 billion acquisition by Aetna of Hartford; Illinois joined the suit yesterday (Union Leader and News 4 Jax).

Humana logoIn more encouraging news, Humana was awarded a six-year Defense Department contract for the East Region of TRICARE, the military health care program providing benefits to service members, retirees and their families. Under the award, Humana’s service area would expand to about six million beneficiaries in a 30-state region. The Louisville-based insurer already has the contract for the South Region: Alabama, Arkansas, Florida, Georgia, Louisiana, Mississippi, Oklahoma, South Carolina, Tennessee, most of Texas and the Ft. Campbell-area in Kentucky. The new East Region is a combination of the current South and North regions (press release). The contract is worth $41 million (Federal News Radio). Humana’s announcement, nearly buried in yesterday’s DOJ news, to exit eight of 19 state health-care exchanges drew critics, who saw the move as a direct challenge to the Obama administration to block the Humana-Aetna merger (New York Post).

BROWN-FORMAN was awarded a score of 100 in the 2016 Disability Equality Index survey, by the US Business Leadership Network and the American Association of People with Disabilities. The survey awarded points in four major categories: culture and leadership, company-wide access, employment practices, and community engagement and support services. This year, 83 Fortune 1000-size companies completed the survey; two-thirds of these top the Fortune 500 list; complete list (news release).

KFC: Chinese nationalists have added iPhones and Continue reading “Lexington judge won’t budge on $5.3M bias award against UPS; Humana’s got slim chance beating anti-trusters; BF nabs top disability award; and Chinese nationalists expand protests beyond KFC”

Analysts: Papa John’s outlook brighter amid civil unrest; Humana stock edges up after DOJ shocker; and Louisville’s big on $1,500 apartments

A news summary focused on 10 big employers; updated 10:39 a.m.

Papa John's vs. S&P July 20
Papa John’s stock, in blue, has zoomed ahead of the S&P 500 index over the past three months, when civil unrest has been in the news.

PAPA JOHN’S stock jumped 3.7% to $71.69 a share in the first hour of trading, after Wall Street analysts upgraded the Louisville pizza chain on the surprising view that diners, concerned about political and civil unrest, are choosing to stay home for pizza delivery rather than go out for a meal. “After speaking with several large operators and industry contacts,” KeyBanc Capital Markets analysts said yesterday, “we believe the recent decline in casual dining restaurant segment fundamentals — traffic down 3% to 5% the past several weeks — may be the result of consumers eating more at home amid the current political/social backdrop, which we believe could last through the November election.” The company’s stock has jumped 22% in the last three months vs. a much smaller 3% gain in the broader S&P 500 index (MarketWatch and Google Finance). Louisville-based Papa John’s employs 750 workers at its headquarters, and another 21,000 across the globe. More about the company.

HUMANA‘s stock rose 74 cents to $154.12 a share a day after word surfaced the Justice Department was poised to block the Louisville insurer’s $37 billion acquisition by Aetna of Hartford. Aetna climbed 74 cents to $115.84. Yesterday, Humana tumbled 4%, and Aetna fell 2.7% (Google Finance). Humana employs 12,500 workers in its Louisville corporate hometown.

KFC: In New Zealand, franchisee Restaurant Brands hasn’t ruled out home delivery of KFC now that McDonald’s has started offering the service. But CEO Russel Creedy said KFC had tried home delivery before and found customers preferred drive-throughs rather than waiting for their chicken to be brought to their front door. Creedy’s franchise already has experience with delivery through its Pizza Hut restaurants (New Zealand Herald).

FORD‘s Flat Rock Assembly Plant south of Detroit — where the popular Mustang and Fusion are built –- caught fire around 7 last night and forced a partial evacuation of the sprawling 400-acre complex that employs 3,200 workers. No injuries were reported (Detroit Free Press). In Louisville, Ford employs nearly 10,000 workers at two vehicle and truck assembly factories.

Amazon logoAMAZON is signing up amateur drivers in the U.K. to deliver packages in their spare time from distribution centers to customers’ homes, expanding a system it started last year in its corporate hometown of Seattle. Starting this month in Birmingham, a smartphone app will allow the company’s part-time mules to choose when and where they want to work, as well as guiding them to customers’ homes and allowing customers to track their orders (Financial Times).

PIZZA HUT: With the Aug. 5 start of the Summer Olympics closing in, Pizza Hut has launched its patriot-themed Big Flavor Dipper in a red-white-and-blue box emblazoned with “Go USA!”

In other news, Louisville ranked No. 6 among 30 U.S. cities offering the biggest apartments renting for $1,500 a month, according to a new Rent Cafe report. The top 10:

  1. Memphis: 1,948 square feet
  2. Oklahoma City: 1,786
  3. Indianapolis: 1,724
  4. El Paso: 1,667
  5. Columbus, Ohio: 1,667
  6. Louisville: 1,648
  7. Jacksonville, Fla.: 1,579
  8. Las Vegas: 1,546
  9. Phoenix: 1,415
  10. Fort Worth: 1,389

In contrast, New York City had the smallest apartments, at 271 square feet (MarketWatch and Rent Cafe).

Ind. Kindred exec accused of child molestation found dead; layoffs hit Deutsch ad agency that lost Pizza Hut account; GE Firstbuild’s cold-brew coffee maker set for 2017 release

A news summary focused on 10 big employers; updated 7:42 p.m.

KINDRED: The Johnson County Sheriff’s Office says Kindred Greenwood hospital CFO William Brenner was found dead inside his home near Indianapolis yesterday, 10 days after authorities accused him of molesting a 6-year-old boy he was fostering in 2014 and 2015.

William Brenner
Brenner

Police say there was no evidence of a struggle and no weapons were found near the body. Investigators believe he may have had a medical episode and had died several days earlier. His body was found in a hallway and was badly decomposed (WIBC).

Brenner, 49, faced four counts of felony child molesting and one count of felony dissemination of matter harmful to minors, according to the Indianapolis Star. The Greenwood facility is one of Louisville-based Kindred’s 95 transitional care and rehabilitation hospitals. Greenwood is 12 miles south of Indianapolis.

Also today, Kindred said it would release its second-quarter financial results on Aug. 4 after stock markets close. The following day, it will host a teleconference with Wall Street analysts to discuss the report (press release).

In downtown Louisville, construction is picking up at Kindred’s new headquarters expansion at Broadway and Fourth streets after a relatively slow start. The $36 million project financed with substantial public incentives will add 142,000 square feet and around 500 new jobs. Plans also include around 7,000 square feet of restaurant space (Broken Sidewalk).

https://www.youtube.com/watch?v=IVBhL2HJajg

PIZZA HUT: Advertising agency Deutsch went through a round of layoffs at its Los Angeles office last week directly related to the loss of the Pizza Hut account last spring. A Deutsch spokesperson would say only that less than 2% of the L.A.-based team had been affected. Deutsch won the struggling Yum unit’s account two years ago and went on to create the agency’s debut campaign (which essentially said, “We’re Italian”); video, top. Last December, the pizza chain started shopping the account, eventually choosing the independent Droga5 agency in May — its fifth agency of record in six years. Multiple sources have told Adweek that Pizza Hut is not the world’s most agreeable client. It’s not yet clear when Droga5’s first work for the chain will appear (Adweek).

Prisma
Prisma.

GE: A cold-brew coffeemaker developed by GE Appliances’ Firstbuild laboratory in Louisville is scheduled to reach the market next summer, after first passing through a crowdfunding round on IndieGoGo. The lab is using unconventional funding for the coffee maker, called Prisma, not so much as a financial requirement as it is an awareness-raising launchpad. “We believe crowdfunding is a great way to validate products with the early adopter community,” Firstbuild Senior Design Engineer Justin Brown told Daily Coffee News. The Prisma can make anywhere from five to 25 ounces of ready-to-drink cold coffee (Daily Coffee News).

AMAZON has reportedly fired one of its delivery men Continue reading “Ind. Kindred exec accused of child molestation found dead; layoffs hit Deutsch ad agency that lost Pizza Hut account; GE Firstbuild’s cold-brew coffee maker set for 2017 release”

Taco Bell fires cashier who refused to serve deputies; protestors target KFC over South China Sea ruling; and Papa John’s is going to pot in Amsterdam

A news summary focused on 10 big employers; updated 9:01 p.m.

TACO BELL fired an unidentified cashier at a restaurant in Phenix City, Ala., who refused to serve two uniformed deputies Saturday after another customer complained about the officers being there. A company spokesperson said the fast food chain had also apologized to the Lee County Sheriff’s Department. The firing came after a woman whose husband worked with the two men complained on Facebook about how the two officers were treated. Since Tammy Bush Mayo first wrote about the incident, her Facebook post has been shared more than 1,200 times (KTVI).

KFC: Dozens of people gathered in front of a KFC in northern China over the weekend, turning the restaurant into the latest victim of a wave of nationalism after an international tribunal ruling on the South China Sea. They carried long red banners with slogans that read: “Boycott US, Japan, South Korea and the Philippines, love the Chinese nation,” and, “You are eating KFC from the US, and losing the face of our ­ancestors” (South China Morning Post).

Jack Daniel'sBROWN-FORMAN: Jack Daniel’s supplanted scotch as the U.K.’s favorite whiskey because of a post-recession shift in drinking habits.“There has been an upsurge in the number of people drinking at home, and Jack Daniel’s is a party drink,” says Alwynne Gwilt, who runs the Miss Whisky Blog. scotch, a traditional favorite, “just doesn’t have the same excitement.” The excitement associated with Jack Daniel’s also comes down to its relentless advertising campaigns (Guardian).

AMAZON has received a patent for dr0ne docking stations on street light posts, cellphone towers  and buildings so the flying delivery robots can recharge and download information about an impending thunderstorm or other weather activity. The retailer imagines some stations providing perches for two or more drones, and the stations may be equipped with solar panels, according to the patent granted earlier this month (Silicon Beat).

PAPA JOHN’S has settled a lawsuit seeking class-action status over claims it wrongly charged sales tax on delivery fees in Madison County, Ill. The settlement calls for $165,000 in attorney fees; a $2,000 “case contribution award” to the lead plaintiff, and purchase discounts of between $1 and $3 for qualified customers. According to the agreement, Papa John’s stopped charging sales tax on delivery fees on Oct. 1 (Madison-St. Clair Record).

Amsterdam coffee shopSeparately, the Louisville-based pizza giant opened a store in Amsterdam today, its first in Holland, continuing its expansion in Europe. Papa John’s has more than 320 restaurants in the U.K., four in Spain, and recently opened its first in Northern France. The company is currently looking for potential franchisees in other areas of France, as well as Poland, Czech Republic and Belgium (press release).

The Amsterdam location may well become one of Papa John’s most profitable in the world, given the liberal laws around marijuana use in the city. There are more than 250 “coffee shops” selling marijuana there, leading to millions of annual visitors getting the munchies.